If there’s one thing you know better than anyone else, it’s your customers. In fact, you may know what they want before they do! However, existing BNPL solutions can make it difficult to upsell. You may spot a great opportunity for a buyer to expand their purchase, for example, helping to meet their needs. But having to create an entirely new order for them can slow the process down...
To fix this, Two is thrilled to introduce a game-changing new feature that will redefine how businesses approach sales and revenue generation – Upsell with Two.
Why did we create Upsell with Two?
Finding avenues to increase revenue without compromising customer satisfaction is paramount. Upsell with Two is designed to empower merchants to do just that! Using this new feature, you can go beyond traditional selling methods and tap into the full potential of your business, all while providing the best purchasing experience for your customer. Now, with just a couple of easy edits, you can leverage upselling opportunities in seconds, helping to maximise every order value.
How does Upsell with Two work and how do I get started?
The true power of this revolutionary feature lies in the ability to seamlessly edit existing orders. Using Upsell with Two, you have the flexibility to make adjustments and enhancements to orders with either the Two Merchant Portal, or your E-Commerce backend.
Here’s how to get started:
- Go to your Merchant Portal or E-Commerce backend and review any recent orders.
- Using the Order Creator from Two, check the customer’s maximum order limit.
- Approach the customer with your suggested changes, whether that be a different product or additional products/services.
- Find their order in the Merchant Portal or your E-Commerce platform and simple update the order with the new details. Remember, if you edit in the portal but use an e-commerce platform, then your system may become out of sync.
Remember, this is only for orders confirmed by your customer and before you fulfill them.
Here’s a video from Two Product Manager Greg Stait to show you this new feature in action:
Ready to experience the future of upselling? Unlock the power of Upsell with Two and take your sales to new heights!
If you have any questions about Upsell with Two, be sure to contact us at support@two.inc.