Despite the recent growth in global B2B E-Commerce, nearly 75% of B2B transactions actually happened offline last year through traditional, in-person sales. As a result, offline sales still make up a huge proportion of overall sales in B2B and being able to offer net terms to these customers is extremely important.
That’s why today we’re happy to announce that Two has enabled Order Creator for all our UK and Swedish merchants! Make sure to read on to learn more.
What is Order Creator?
Order Creator is a solution from Two that allows you to issue orders directly from the Merchant Portal. In short, you can now offer your offline customers the flexible payment terms they need, whether the sale happens over the phone or in-person.
What are the benefits of using Order Creator?
There are a couple of great reasons you should be using Order Creator and why we decided to enable it for all Two merchants:
- Order Creator was specifically designed to increase your B2B sales by giving you a way of offering flexible payment terms to your offline customers. Using Order Creator, you can harness the total power of Two for all your customers, no matter where they purchase from.
- Being able to issue invoices directly via the Merchant Portal also helps to improve your customer’s purchasing experience and saves you from redirecting them to your webshop to complete a sale.
- By using the Order Creator, you also have a clear view of your customer’s credit line details like their remaining credit limit and maximum order value. Having access to these details can help to reduce service level enquiries, giving you the data you need to best serve your customers.
Of course, Order Creator still includes the same great features as Two’s other solutions like the best credit limits and acceptance rates, upfront payments and automated invoicing. 😉
How does Order Creator work?
Great question! Using Order Creator is really simple. Follow the steps below to get started. There’s also a video further down to walk you through the process!
Step 1: Start by logging into the Merchant Portal and heading to the Orders page. From here, click Create new order.
Step 2: From this page, you can enter your customer’s company name. Two will run an instant credit check to show you their available credit limit and maximum order value. Continue filling out the rest of the fields on this page. After you’ve done this, simply click Create order.
Step 3: Your customer will then receive an email asking them to approve the order. Once they do this, they’ll be taken to a separate page where they can confirm the order.
Step 4: Lastly, locate the order in the Orders page and fulfil the order. After this, your customer will get an invoice for the order.
Check out the video below for more detail:
To get started placing offline orders using the Merchant Portal, log in here!